Accessline DPS FLEX Owner's Manual

Owner’s Manual 1 ACC 1137- PUG Polycom 4 and 6-Line Phones Owner’s Manual V.1

Owner’s Manual 10 1. Connecting one phone to another 2. Connecting a phone to the base unit then connecting a PC 3. Connecting a phone to th

Owner’s Manual 11 3 Installing your Hosted PBX Phone System Installing Desk Phones Desk Phones can be installed in the following ways • You may

Owner’s Manual 12 Option 1: Connect Desk Phones using your existing data network Use the included phone cord and connect one end into t

Owner’s Manual 13 Option 3: Connect phones wirelessly within 40’ using the Wireless Adapter The wireless adapter allows a desk phone to be used

Owner’s Manual 14 Attaching the Base To attach the Base to the phone: 1. Place all cords in the recessed area above the modular jacks.

Owner’s Manual 15 3. Snap them together to lock the base to the phone.

Owner’s Manual 16 Activating the Service Before you can make or receive calls, you need to activate your phone line(s). This also activates

Owner’s Manual 17

Owner’s Manual 18 4 Using Your DPS FLEX phone system System Description The DPS FLEX phone system supports up to 100 phones • You can have as fe

Owner’s Manual 19 !Item!Description!1!Message!Waiting!Indica tor!Alert!f or!voice!messages!2!Arrow!Keys!!!Scroll!th

Owner’s Manual 2 Table of Contents 1! Introduction ... 5!Using this Document

Owner’s Manual 20 !Transfer!of!current!call!t o!third!party.!!Dials!most!recently!dialed!party.!!Access!various!features!of!your!phone!!Access!to!

Owner’s Manual 21 14!Call!Key!Use!these!keys!to!activate!the!4!or!6!call!appearance!lines!on!your!phone.!!The!buttons!on!the!screen!display!your!e

Owner’s Manual 22 Information Screen The display screen of your phone provides you with a host of important information elements. The top lin

Owner’s Manual 23 5 Customizing Your Phone You can customize your Polycom 4 or 6-Line Desk Phone by adjusting the setting for time

Owner’s Manual 24 To configure the time and date formats: 1. Press . 2. Select Settings > Basic > Preferences > Time & D

Owner’s Manual 25 3. Press the Up or Down soft keys to increase or decrease the display contrast. Note You can also use the volume keys

Owner’s Manual 26 If you do not press any keys on the phone after 20 seconds of the backlight turning on, the backlight dims (or changes) to medi

Owner’s Manual 27 8. Press the Up or Down soft keys to increase or decrease the backlight intensity. 9. Press the Ok or Cancel soft keys to ac

Owner’s Manual 28 indicates that the headset mode is activated. Pressing or the Answer soft key to receive a call will now connect to your headse

Owner’s Manual 29 3. (Optional.) If multiple lines are configured on your phone, first select the line to change from the list using the and

Owner’s Manual 3 6! Managing Incoming Calls ... 32!Rejecting Calls ...

Owner’s Manual 30 4. Press the Select soft key. Text that appears on the graphic display will change to the language of your choice. 5.

Owner’s Manual 31 4. Press the Select softkey. 5. Press to return to the idle display. Changing the Soft Key Label Color You can cha

Owner’s Manual 32 Using the dialpad keys 1, 3, 7, and 9 change the soft key color to your desired color. The Label soft key on the right reflect

Owner’s Manual 33 Rejecting Calls You can customize your phone so that incoming calls from a particular party are immediately sent to your voic

Owner’s Manual 34 4. Press the Edit soft key, and then scroll down to the Auto Reject field. 5. Use the and to select Enabled. 6.

Owner’s Manual 35 5. Enter the number of the party to whom you want to divert the call. 6. Scroll down to the Auto Divert field. 7. Use

Owner’s Manual 36 To answer a call using the headset: Press If Headset Memory Mode is activated, press Answering When on Another Call Depe

Owner’s Manual 37 You can also dial the number first—called “hot dialing”— and then choose the method you will use to speak to the other party. Y

Owner’s Manual 38 To place a call using the headset: Do one of the following: With the optional headset connected 1. Press ! or!the!Ne wCal

Owner’s Manual 39 Note You do NOT need to dial 9 to make a phone call. Ending Calls To end a call: Do one of the following: • If you are us

Owner’s Manual 4 Change the Number of Rings Before Voicemail Picks Up ... 58!9! Call Lists and Dire

Owner’s Manual 40 2. Using and , select the forwarding type you want to change, and then press the Select soft key. The options are: o A

Owner’s Manual 41 c If you selected Busy, you will see that your phone number is entered in the Contact field by default. By entering your own

Owner’s Manual 42 2. Enter a number to forward the incoming call to. 3. Press the Forward soft key again. The incoming call is forwarded

Owner’s Manual 43 Call Hold To place a call on hold During a call, press or the Hold soft key. The hold icon will display on the Call Key label.

Owner’s Manual 44 You can create a conference at any time between an active call and a call on hold by pressing the Join soft key. The Join funct

Owner’s Manual 45 Note All conference participants hear the dial tone and ringback when the conference host places a call to a new party. 3

Owner’s Manual 46 • Consultative transfer—The party to whom you want to transfer the call answers their phone before you transfer the call or han

Owner’s Manual 47 handset on the cradle. You can cancel the transfer before the call connects by pressing the Cancel soft key. Performing a Bl

Owner’s Manual 48 5. Once the call has transferred to the desired voicemail box, your line will hang up. Do not hang up the phone until the line

Owner’s Manual 49 4. To pickup the parked call, anyone on any phone may dial the park number (9001 in this example) to be connected with the call

Owner’s Manual 5 1 Introduction Congratulations on purchasing the AccessLine DPS FLEX phone system and service. You will now be able to share you

Owner’s Manual 50 Note If a number on an incoming call matches a number in the system speed dial list, the name in the list will be displa

Owner’s Manual 51 Messages can be retrieved from the Desk Phone, any other phone or through a personal website at www.accessline.com/login . Your

Owner’s Manual 52 1. Dial your Desk Phone and allow it to ring 2. When your voicemail greeting begins to play, enter your PIN over your greeting

Owner’s Manual 53

Owner’s Manual 54 Retrieving messages via the Web 1. Once logged in, click the Play button associated with the voicemail message you wish to lis

Owner’s Manual 55 4. If you have entered email address, fill in your email address, the subject line and any message you wish to include 5. S

Owner’s Manual 56 Voicemail Notification via Email You may setup your voicemail box to send you an email alert whenever someone leaves you a

Owner’s Manual 57 To Create a Voicemail Group A Voicemail Group allows you to quickly forward a voicemail message to multiple other people withou

Owner’s Manual 58 Change the Number of Rings Before Voicemail Picks Up Your Voicemail box is programmed to take messages when you can’t answer

Owner’s Manual 59 Manage the call list by doing the following: To edit the phone number, press the Edit soft key. To return the call, press the

Owner’s Manual 6 Basic Requirements The PBX phone system is designed to use your existing broadband data connection as well as the existing data

Owner’s Manual 60 Adding Contacts You can add contacts to your contact directory: • Manually • From a call list Adding Contacts Manual

Owner’s Manual 61 6. Enter a contact number. This is a required field and it must be unique (not already in the directory). 7. (Optional.

Owner’s Manual 62 To add a contact to the local contact directory from a call list: 1. Do one of the following: A Press and then select Ca

Owner’s Manual 63 3. Use and to highlight the contact. You can also use the * key to page up and the # key to page down. 4. Press the Ed

Owner’s Manual 64 Placing Calls to Contacts To place a call to a contact in the local contact directory: 1. Press 2. Select Contact D

Owner’s Manual 65 IMPORTANT SAFETY AND CONFORMANCE INFORMATION FOR IP PBX BASE UNIT AND DESKPHONES Conformance This equipment is designed for us

Owner’s Manual 66 result in a risk of fire or electric shock. Never spill liquid of any kind on the product. • To reduce the risk of electric sho

Owner’s Manual 67 Connection to party line service is subject to state tariffs. (Contact the state public utility commission, public service commi

Owner’s Manual 68 Electrical Safety Advisory It is strongly suggested that an AC surge arrestor be installed in the AC outlet to which this equipm

Owner’s Manual 7 2 Getting to know your Hosted PBX Before you Begin Your Installation The DPS FLEX phone system is designed to use your existi

Owner’s Manual 8 Standard Setup Options: This diagram depicts your setup options. By purchasing the optional Wireless Transmitter and Wireles

Owner’s Manual 9 Fax Adapter: This diagram depicts the setup options for the Fax Adapter. The Fax Adapter allows you to use your existing fax